Refund policy

Live Arrival Guarantee — Gulf Coast Carnivores
We stand behind every live plant we ship. Your order is guaranteed to arrive healthy, alive, and in good condition.

What’s Covered
Venus flytraps, sundews, pitcher plants, and other live plants

Any product listed as “live” in the description

If Something Arrives Damaged
If your item arrives in poor condition, simply send us:

Clear photos of the item

Photo of the shipping label

Message within 24 hours of delivery

Once received, we will replace the item or issue a refund, depending on availability.

Our Promise
We pack every order with care and attention so your plants and cultures arrive ready to thrive. Your satisfaction is our priority.